Target Net is much more than meetings management software. It combines true sales force automation with a true Software as a Service (Saas) management tool that is infinitely less complicated and expensive to use.There are no on-site servers, third party tools, networking solutions, or advanced training certifications required to use Target Net. Plus, it has a built-in lead generation tool based on Smart Targeting technology.
We offer both online and onsite training. Our highly-trained client care technicians conduct private and group online training sessions on a weekly basis. They will also travel to your property to train you and your staff onsite. They will introduce you to Target net or asses how it is being used already, answer any questions, and then make suggestions on how you can further utilize Target Net.
Target Net reports are designed to be powerful yet easy to use. Quickly and easily pull up a report on accounts, opportunities, bookings, contacts, meetings, and more. Narrow down your results by source, status, or user. Or create your own completely customizable report. Results appear in grids with easy to digest charts and graphs at the top. Each report can be downloaded in multiple formats, from Microsoft Excel spreadsheets to Adobe .pdf and .csv files.
Target Net has built-in lead generation tools to help you find and target new group business.These leads include detailed, up-to-date contact information and an analysis of that group's compatibility rating with your property.
The list is of things only Target Net can do is extensive but includes: generate leads, track opportunities, create preconfigured sales campaigns, analyze business you won and lost and why, diagram room configurations, access extensive group contact information, accurately forecast future business, and much, much more.
We have worked with virtually every major hotel chain and management or ownership company. Let us prove to your superiors why Target Net is the superior option.
The applications for Insight are endless! Use Insight to generate leads customized for your hotel. Find groups in your backyard and across the country that are perfect for your property. Find new groups for sales blitzes. Instantly know if a group is right for your hotel by looking at its star rating. Find groups similar to great leads you already have.
Insight is a search engine and mapping tool that provides you with group and event information not just from your comp set but across the globe. Insight also gives you Smart Targeting tools such as star ratings, similar groups, and search filters to microtarget the groups you are most interested in.
Today, Knowland has data on almost a quarter of a million events held at hotels by 300,000 groups. Both of these numbers increase by the thousands every month.
Insight uses the preferences you have set up to calculate a rating for each group's compatibility with your property. Each zero to five star rating is listed within your search results and more information about how each group received their rating is available in group details.
We offer both online and onsite training. Our highly-trained customer care technicians travel to your property, assess how Insight is being used, answer questions any of the users have, and make suggestions on how to further utilize Insight. Later on they follow up to check on your progress.
A traditional reader board service provides reader board information for your property's comp set. This list of group events held at each hotel is typed up in a report and sent to you once a week.
Readers is the world's first searchable online reader board service. We offer much more than just a list of this week's events, including detailed contact information and historical data on the group's past events. It's all available to our clients right from our web site in an easy to read calendar view or list format.
The Knowland Group reads data in hundreds of markets across the globe. If you're in an area with a population of 300,000 or more, chances are we're there too. If not, we are happy to discuss establishing a new route just for you.
We have a corporate policy of not disclosing client lists. We can, however, provide references from hotels in your brand, management, or ownership company.
Every week we send out approximately 200 field researchers into more than 2,000 hotels to take digital photos of each hotel’s reader board. Those photos are uploaded nightly and the data recorded into the Readers database, where it is available to our clients the next day.
We are constantly adding new groups to our database and verifying information on the hundreds of thousands of organizations already there. Our research teams call every group listed on every reader board to ask who the meeting planner is for that organization. We also conduct research to create a detailed profile of each group including location, size, industry segment, and other contact information.
Our field research management team monitors each and every photo taken for quality assurance. We have developed an intricate system of checks and balances to ensure that we constantly know if any inaccurate or outdated information is being used so that it can be corrected immediately.
We take the square footage and calculate how many people could meet there with the room set up in a traditional classroom configuration. We then take 60 percent of that number and that is our estimate of the attendees at the meeting.
We call every group listed on every reader board to ask who the meeting planner is for that organization and get other crucial contact information. Over time we periodically verify this information for accuracy. The darker the shade of the contact information, the more recently it has been verified.
Our field researchers across the globe are gathering reader board information Monday through Saturday. Within each market, we will collect data anywhere from three to six days a week based on each client's specific needs.
Named after the classic sales film Glengarry Glen Ross, our telephone verified leads will help you close new group sales again and again. Much more than simply verifying a group's contact information, Glengarry leads come with detailed information about an event, straight from the event planner. We will find out if there were any complaints or issues with the hotel, what room rate the group paid, when the group's next event is, what they are looking for in a hotel for their next event, if they plan on shopping around for a hotel, and much more.
Any time you find a group in Readers whose business you want, simply click Request Verification. Our sales team will immediately contact the group and find the actual planner who set up the event. These researchers are specially trained in working with event planners to find out what particular needs an organization has so your hotel can meet them.
If you have a particular question you want us to ask or anything else you would like us to know in addition to the standard verification questions, click Qualification instead. Write in any special requests you have and get an answer to that question as well.
Named after the classic sales film Glengarry Glen Ross, our telephone verified leads will help you close new group sales again and again. Much more than simply verifying a group's contact information, Glengarry leads come with detailed information about an event, straight from the event planner. We will find out if there were any complaints or issues with the hotel, what room rate the group paid, when the group's next event is, what they are looking for in a hotel for their next event, if they plan on shopping around for a hotel, and much more. To receive a Glengarry lead, simply click Request Verification or Request Qualification on any group you choose.
If you have a particular question you want us to ask or anything else you would like us to know in addition to the standard verification questions, click Qualification instead. Write in any special requests you have and get an answer to that question as well.
Schedule its and Book its are available in Readers and Insight for any group you choose. Simply click Schedule a Sales Appointment and the EBC will find the event planner for that group and set up an appointment or site visit with he or she for you. Or choose Book this Group and our team will contact the event planner as your property's representative and convince them why their next event should be held at your hotel.
We hire individuals for the EBC who are natural salespeople, outgoing and good on the phone with a thick skin if need be. They then undergo intensive, ongoing training to give them all the tools and knowledge they need to achieve results for you.
The EBC team is always there to support your work in Readers and Insight. Every service from telephone verifications to scheduling and booking requests are available to you with one click from any group's profile.
English
Deutsch
Español
Français
Italiano
Português
Русский
中文
