View current and past group activity
This calendar view allows you to go back in time to see past events. You can choose to see as many or as few of your comp set hotels at a time as you wish as well as what information you would like displayed for each event including group names, event names, and assigned users. Also available for each event is a raw data link that shows you the actual reader board photo.
Want more information on the event or group?
Simply click the group name to see a detailed profile. This profile includes an overview of the group’s contact information including phone numbers, addresses, and contacts. Easily identify what information has been verified by our team most recently by the darker color grey. View event history for the groups. Even view compatibility ratings and similar groups.
Have our team work for you
The group profile also has a Request Verification link allowing you to send a request to our telesales team to gather more information about the event from the group’s event planner. You may also choose to have our telesales team Book this Group or Schedule a Sales Appointment. Let our team contact the group’s event planner as your property’s representative.
Create personalized group activity reports
Stored in Knowland’s ever-growing nationwide database is information on over a quarter of a million events held by more than 100,00 organizations at over 2000 hotels. In order for our clients to make the best use out of all this data, we have created numerous different types of reports that can be personalized for any property.
Build lists with the information you want
Every hotel sales team has different priorities for their group sales. Following our step by step instructions, create the list you want quickly and easily. You set the parameters, choose the information you want included and in what order. Name your list and save it for later use or set it up to be delivered to you and your sales team on a daily, semiweekly or weekly basis.
Get the support you need quickly
You shouldn’t have to spend half of your time trying to figure out how something works before you can reap the benefits. We offer an exhaustive help section and user guide with articles on every aspect of Readers. Want to talk to a real person? Online chat support is only a click away. Still need a little more help? We have also created numerous how to videos.
Configure settings and account information
Readers gives you powerful administration abilities and the more preferences you set, the more personalized your Readers experience becomes. Setup Compset Hotels and delivery days. Edit User’s account accessibility options, setup productivity tools, and configure sales managers and areas of responsibility.