Become an expert on all Knowland has to offer
Knowland products give clients so many opportunities to generate leads, verify valuable contact information, book groups, manage events, and much more. But we want to make sure each of our clients is using the tools available to their fullest potential. That’s why we offer free online training on all of our products. The Knowland University curriculum includes introductory classes on Readers, Insight, and Target Net. These courses may to be taken by as many members of your team as you wish, as many times as you wish. Many clients take an intro class when they first start using Knowland products and then again later to refresh themselves on specific features. Each class is taught by one of our experienced trainers, well versed in every product and highly trained in how to most effectively pass that knowledge on to you.
Clients may also choose to take more advanced Knowland University courses in order to delve into more detail on specific tools and learn more advanced techniques. These include classes on how to utilize Insight’s dynamic mapping tool, search for the best leads, get the most from your Readers reports, and more. Knowland University also has a certification program to help clients become experts on Knowland products and services.
Check our schedule of courses and sign up for classes today!
Enrolling in any class at Knowland University is easy. Simply check our online calendar of courses to see when the class you are interested in is offered. Introductory classes are held twice each week to ensure everyone can learn what they need to know quickly and begin fully utilizing the product within a few days of purchase. If these times do not work with your schedule, let us know and we will work with you and your staff to get everyone the training they need at a convenient time. You can also view a complete list of all Knowland University courses to find the one you are looking for. Once you find the class you wish to take, click the title to register. You will then receive an email with an invitation to join the course. Classes range from 30 minutes to an hour depending on the topic and include time for questions and additional comments from all participants.
Explore all the resources we offer to improve your Knowland experience
In addition to the many online courses available, Knowland University also has a wealth of other resources to help you get up to speed quickly and on your own schedule. We have a section of course material available for download including a breakdown of Readers and Insight, help with choosing the right groups to target, tips on using Knowland’s reader board information, and much more. Knowland University also contains an extensive Frequently Asked Questions section.
If you want to know just how satisfied clients have been with Knowland University courses in the past, check out dozens of reviews of each course. Or discuss ideas and questions directly with our staff and fellow clients in the Knowland University User Forum. Topics range from tips and tricks of the trade to announcements on new and existing products and courses and general discussion. Get help from a fellow Knowland user or a member of the Knowland team.
At Knowland, we want customer feedback to drive our innovation. We recognize that as frequent users of Knowland products, our clients will come across many new ways for us to improve. If you think of an idea, suggestion, or concern, big or small, to better any one of our products, we want to know about it right away. Simply fill out a feature request at Knowland University explaining your suggestion, how this feature would benefit you, and whether you have seen it offered anywhere else before. Help us as we strive to constantly improve Knowland products and services.
Spend a little time at www.knowlanduniversity.com and you will be a master of everything The Knowland Group offers.