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Technical Support
Knowland™ gives you access to self-help services including more than 60 quick
refresher how-to videos on every aspect of each Knowland™ product. In addition,
Knowland™ offers online help and FAQs. If that doesn’t work for you,
access us directly via our online support, sign up for online training, attend a
Knowland™ U class or call us directly.
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We understand that our clients don’t always have time to sit through a full-blown
training class, or long drawn out instructional video, that’s why we developed
short, 30 to 130 second how-To videos. Offered for each Knowland™ product,
they are designed as quick reminders of basic to complex operations. Look for the How-to Video Icon and select the
one that’s right for your needs.
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How-to Videos |
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Each Knowland™ application comes with an online help and FAQ section that
quickly and easily gives you access to a detailed overview of the application, how
it works, and how your sales staff can get the most out of its implementation. Commonly
asked questions are provided with easy to understand and follow answers, all to
help make sure you and your team get the most out of your Knowland™ services.
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In addition to our how-to videos, online help and FAQ’s, Knowland™ provides
online support via an instant messenger service, weekly training classes and tech
support via our toll-free number, 888.841.2289. For additional details, see the
pages dedicated to these resources in this section of our website!
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